FAQs

Product

StrideCharge is a patent-pending technology that improves existing wireless charging capabilities by allowing you to mount your phone to your bike and continue to use it while it charges wirelessly. So, you get to listen to music and enjoy all your favorite apps anywhere, anytime-- without the frustration of draining your battery.

It really depends on how often you use it-- but, keeping your case charged and ready to use is easy with our dual-action charging. Charge your phone and your case at the same time.

Use your existing iPhone charging cable. Just plug your iPhone charging cable into the bottom of the case. It's that simple!

Your Stride Charge Case is constructed from high-grade ABS and TPU for their shock-absorbing and superior strength.

Your Stride Charge Case will keep your phone charged-- while you’re using it, which will fully recharge you iPhone from empty.

At this time, we only offer iPhone cases-- however, be sure to check out our Stride Universal Connector which works with most phone cases.

If you’d like us to reach out when we expand our line, you can sign up to be notified.

Shipping & Payments

We accept all major credit cards. We do not accept money orders, personal checks, or prepaid debit.

Depending where you live, you might have to pay tax. Tax will be automatically calculated at check out.

As soon as we ship your order, you will receive an email with detailed tracking information.

North America Shipping:

Standard Shipping (3 to 5 days): For orders under $30, shipping is a flat-fee rate of $12. Orders $30 or more ship for free.

Express Shipping (1 to 2 business days): Shipping is a flat-fee rate of $15.

Shipping for all other locations will be calculated at checkout.

Shipping times are not guaranteed as there could be delays beyond our control. Packages can be delayed for many reasons including but not limited to: weather, increased holiday volumes, incorrect address information and COVID-19. If your package is taking longer than expected, please contact us and we will assist you as soon as we can.

Don't worry, we will take care of you. Please email us at info@stridecharge.com or message us here with your order number and we will help you out.

Returns

You’ll have 30 days after purchase to return it for a refund. But we’re betting you fall in love with it from day one. Read our full refund policy here or email us at info@stridecharge.com